FAQS

Check in time is at 4pm, check out time is at 10am.

In most cases, the front desk or activities staff can provide the assistance you need. Owner Services staff is available from 8am to 6pm Monday – Friday and 10am to 6pm on Saturday. Owner Services is closed Sunday and holidays. We also have a Manager on Duty at all times should you feel the need for special assistance.

We have a restaurant and tiki bar located on our first floor. Seating is available inside & outside. Please check with the restaurant for any daily specials and hours of operation.

Not all of our suites are oceanfront. The resort itself is on the ocean, however some suites offer ocean views, island views or tropical views of our pool/courtyard.

We do not have onsite parking available for motorhomes, trailers, boats, or RV’s. Alternative parking information can be provided.

We have an extensive schedule of activities for adults and children. Please see Resort Activities for more info.

Each of our suites are furnished with a full complement of amenities. An inventory is provided in your suite.

If you are a WEEKS owner and choose not to use or deposit your week with RCI, you can request the Resort to try to rent it for you. All maintenance fees and taxes must be paid in order to sign up for the rental program. Please contact Owner Services for more information or download the form from www.dailymanagementresorts.com.

Please click here for more information about Resort Activities.

We are not classified as a pet friendly resort.

A fixed week refers to a specific week or unit designated for your use. If you own week 2, you’ll always be set to arrive for that week, unless you deposit it with RCI. Please contact owner services to determine what date that week 2 starts each year. A floating week or unit means you do not have a set week or unit (if either is specified as floating). These terms are important to be familiar with and determine your usage of your timeshare unit/week. Whether you have a fixed or floating contract, it is important to contact Owner Services as soon as you decide your usage for any year. This can also give your more of an opportunity to get the week you prefer in floating cases. The longer you delay, the less likely you will be able to find availability when you prefer. Floating for purposes of reservations or exchange is on a first come, first serve basis.

If you own 1 week double share, you can occupy it only for the particular week owned.

It is your responsibility as an owner to make you reservations in advance of your week. If you own a floating unit, the sooner you place your reservation, the better your chances are to get the week you want. Reserve as soon as possible.

Check your condominium documents, they are circumstances you need to be aware of and comply with to sell.

Currently the Resort does not offer a re-sale program nor does it buy back timeshare units. You can contact the Berkley Group Inc at 954-563-2444 if you would like to deed back your week.

As an owner you receive preferential location for your stay, but it is based on a first come, first served basis always. To optimize your benefit decide what is you want to do early and put your request in with Owner Services.